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That burning, can't stop going feeling is miserable, and you shouldn't have to wait days for help. Under the NHS Pharmacy First service, our pharmacists can assess and treat uncomplicated urinary tract infections. There's no charge for the consultation.
Women aged 16 to 64 who are not pregnant, don't have a catheter and haven't had a UTI treated in the last few weeks. Men, children, pregnant women and anyone with signs of a kidney infection, such as a high temperature, back pain or feeling very unwell, need to see a GP or call 111. Our pharmacist will direct you straight away if that applies.
You'll be seen in our private consultation room. The pharmacist asks about your symptoms: pain or burning when you pass urine, needing to go more often or more urgently, and pain low in your tummy. They check for anything that needs a doctor, then either supply a short course of antibiotics under NHS rules, recommend pain relief and self care if it's likely to clear on its own, or refer you on. Your GP is told, so your record stays complete.
The consultation is free. If you need antibiotics and normally pay for prescriptions, the usual charge applies; if you're exempt, the medicine is free.
Most consultations take about ten minutes. If you're not improving within 48 hours of starting treatment, or you develop a fever or back pain, come back or contact 111.
Use the Book Appointment button on this page, or call your local Reliance Pharmacy branch.